Wednesday, December 8, 2010

The Essential Computer Buying Guide


Buying a computer is a big investment of time and money. Computers have increased our society's efficiency in the market place, as well as for personal uses. But what happens when that big investment of time and money starts showing signs of trouble - and then kablam! Your computer craps out on you and you are left stranded on the phone waiting in line for 15 minutes to talk to someone who didn't sell you your computer and is having trouble explaining the technical problems your computer is having and how YOU can fix it. Investing five minutes in reading this articulately written article could save you hours of frustration and pain in dealing with BAD customer service and computer products.

The Essentials
There are some essential things that the typical consumer should know and research before buying a computer. Throughout this article you will learn about quickly researching computer companies, what warranties should cover, tech support and customer service, reliable name brand parts, and buying on budget and lifestyle. After you have read this article you will feel good about your next computer purchase.

Warranties
When reading a warranty, there are key points which every consumer should look for. These include: What is covered, what is not covered, how long the coverage lasts, what will the company do (ex: repair or replace parts), how to get serviced (who will you talk to?), and your rights as a consumer under state law. Make sure to look for these as they are very important, and if you have any questions make sure to ask them. Don't buy from anyone who seems shifty or not willing to talk about the warranty of their products.

Technical Support
Technical support and customer service is very important to most people because nobody likes getting the run-around telephone tag game. Unfortunately, the most computer companies have decided to outsource their customer service and tech support, as well as making their customer's wait in queue listening to drab music until they can be helped. Find a company (preferably a local one) that can guarantee you immediate customer support from a technician who is trained in customer satisfaction.

Choosing the right brand name parts
If you're looking to have your computer last you a while, you want to make sure that your computer is equipped with name brand parts. Popular names such as Intel and AMD (processors), ATX (motherboards), Seagate (hard drives), and Nvidia (graphic cards) are some examples of trusted quality name brand parts. The age old adage "you get what you pay for" is true when it comes to the computer industry. Cheaper parts usually means a shorter life span for the computer.

 Article Source: http://EzineArticles.com

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